PARENT CORNER

For policy and payment information and answers to wide-range of frequently asked questions, please click here for our After School Care Parent Handbook

BILLING POLICIES AND PROCEDURES

The YMCA of Greater Houston has balanced billing with the exception of August, December and June. Monthly fees are based on your individual school district calendar year. All early dismissal days and in-service days are included in the monthly fee. Holiday camps and school holidays may require an additional fee.

Payments are due prior to the first of each month. To ensure a spot and to avoid late fees, it is recommended that you schedule payments with an auto-draft. Your payment will be drafted from your account on the 1st of each month. (Check with your YMCA for additional drafting options such as weekly and daily drop in rates). Drafting is available through a credit card or EFT. Payment may also be made in-person at the Y prior to the first of each month. Space is limited so your spot is not guaranteed until your payment is scheduled or paid in full. Cash, check, credit card, money order or cashier’s checks are accepted as forms of payment. No payments will be collected at the school site.

INCLEMENT WEATHER POLICY

In the event of program cancellations due to inclement weather or facility issues that prohibit children from attending school, the YMCA recognizes three days of care as a full week of service. Based on this balance billing, accounts will be credited for a maximum of 3 days in any full week of cancellations.

PROGRAM WITHDRAWAL

When withdrawing from the program or putting your draft for the afterschool program on hold, written notice must be turned in to the Y, and must be provided at least two weeks prior to your draft date. No refunds will be issued to anyone withdrawing after the first day of the month. All membership fees are non-refundable.