As we reopen our facilities, the health and safety of our members and staff is at the forefront. We are focused on no-touch or low-touch interactions. For your convenience, many membership transactions that are typically performed at our Welcome Center can be requested HERE!
MEMBERSHIP HOLD REQUEST:
Membership Hold: Placing a membership on hold means you will not be assessed membership dues and your membership will be temporarily suspended for the hold period requested. You may place your account on hold for 1, 2 or 3 months.
Release Membership Hold: Release the hold on your membership to access a YMCA facility. Membership dues will be prorated for the current month and set to draft for future months.
A 10 day notice is required for all account changes and we will process your request within 10 days of this submission.
MEMBERSHIP CHANGE REQUEST:
Membership Change: Members can request a change to their membership including:
- Adding another family member to an account
- Removing a family member from an account
- Changing a membership draft date
- Changing a membership type
- Transferring a membership to a different location
MEMBERSHIP UPDATES / REGISTRATION:
Membership Updates: Staying in touch with the Y has never been easier. With our new text alerts, email updates and more, you'll be the first to know about events, changes to facility hours and programming, access to exclusive promotions and more.
Registration and Billing: Members may change the billing method on their account and register for programs by visiting the My Account section of our website.
Email Updates: Are you receiving email updates and newsletters from the YMCA? If your answer is "no", join our email list. We can't wait to connect with you!
UPDATE MEMBER AGREEMENT:
As part of our reopening effort, the YMCA of Greater Houston has updated the member agreements we require for our memberships. Our new agreement includes information on our response to COVID-19 as well local, state and CDC guidelines that will be followed by staff and members at all centers. The agreement can be completed by clicking the button below.
*Note: Please have barcode nearby in order to complete. Your barcode can be found on your membership card or you can call the Y to get your barcode.